Web Accessibility Policy
New Phoebe House Association

LAST UPDATED MAY 2025

ACCESSIBILITY NOTICE FOR USERS OF ASSISTIVE TECHNOLOGY
INDIVIDUALS USING MEDICAL DEVICES OR SCREEN READERS TO ACCESS THIS WEBSITE SHOULD EXERCISE CAUTION.

THE ACCESSIBILITY WIDGET PROVIDED ON THIS SITE IS INTENDED TO ENHANCE USABILITY THROUGH STANDARD WEB BROWSERS. HOWEVER, IT MAY NOT BE FULLY COMPATIBLE WITH ALL ASSISTIVE TECHNOLOGIES. USERS ARE ENCOURAGED TO USE EITHER THEIR PERSONAL ASSISTIVE DEVICE OR THE WEBSITE’S BUILT-IN ACCESSIBILITY TOOL—NOT BOTH—TO AVOID POTENTIAL TECHNICAL CONFLICTS OR PERFORMANCE ISSUES.

Accessibility Indemnity Statement
New Phoebe House is committed to making our digital presence as inclusive and accessible as possible. While we make every reasonable effort to support a wide range of technologies, we cannot guarantee compatibility with all medical devices, screen readers, or third-party assistive tools. By using this website, visitors acknowledge these limitations and agree to release and hold New Phoebe House harmless from any claims or disruptions arising from the interaction of such technologies with our website or its accessibility features.

New Phoebe House Association is committed to ensuring digital accessibility for people with disabilities. As a non-profit organization based in Washington State, we strive to make our website and online content inclusive, user-friendly, and accessible to all visitors, regardless of ability.

Our Commitment
We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever feasible. We recognize that accessibility is an ongoing process and are actively working to increase the usability and accessibility of our website.

Accessibility Features
Our website includes features intended to enhance accessibility, including but not limited to:

• • Alternative text for images and graphics

• • Properly structured headings and labels

• • Keyboard navigation support

• • Descriptive link text

• • Accessibility toolbar (if active), which may offer options such as contrast adjustments, text resizing, and screen reader enhancements

Known Limitations
We are aware that some assistive technologies may conflict with certain third-party accessibility widgets or tools provided on our site. While these features are designed to enhance access, users are advised not to use both third-party assistive technologies (such as screen readers) and our site’s accessibility widget simultaneously, as this may cause interference or reduce performance.

Feedback and Assistance
We welcome your feedback on the accessibility of the New Phoebe House website. If you encounter any accessibility barriers or have difficulty accessing content, please contact us:

• • Phone: (253) 383-7710

• • Email: info@newphoebehouse.org

We will make every reasonable effort to respond and resolve the issue promptly.

Ongoing Efforts
New Phoebe House conducts regular reviews and audits of our website and digital materials. We engage in continuous improvement to meet the evolving accessibility needs of our community and to reflect current legal and technical standards.